Privacy Policy
Effective Date: 01/07/2020
At NOH Eyewear, your privacy is paramount. We prioritize transparency in how we handle your information when you use our websites, apps, and services. Here’s what you need to know:
When you interact with our Services, such as our websites and apps that may be developed later, we collect essential information like your name, email address, mailing address, and payment details. Additionally, we gather data on your interactions with our platforms to improve user experience and service delivery.
We use this information to fulfill orders, enhance our services, and for analytical purposes. We may also share data with trusted third-party service providers to facilitate seamless operations. Rest assured, we do not sell your personal information.
In certain circumstances, we may disclose information to comply with legal obligations, protect against fraud, or in the event of a corporate transaction. Your privacy rights are important to us, and we welcome inquiries regarding accessing or modifying your personal information.
For South African residents, our Protection of Personal Information Act provides additional details about the types of personal information collected and its use under the Protection of Personal Information (POPI).
If you have any questions or concerns about our Privacy Policy, please contact us at info@noheyewear.com. We value your trust and appreciate your engagement with NOH Eyewear.
NOH Eyewear refers to NOH EYEWEAR PTY., the organization responsible for our services. When we refer to “you” or “your,” we mean any individual who uses or accesses our services.
Information We Collect
We collect information from individuals who interact with our services, including:
- Personal details such as full name, email address, mailing address, and phone number;
- Geographic and demographic data;
- Order and payment information, provided directly by you or through third-party processors such as Shopify;
- Comments, requests, and other information voluntarily provided.
Additionally, we gather non-identifiable information related to user interactions with our services, such as device and browser information, IP addresses, site visits, and page interactions. This data assists us in improving our services and tailoring our offerings.
How We Use This Information
We utilize collected information to fulfill orders, provide customer support, and enhance our services based on user behavior. Understanding user engagement helps us optimize user experiences and refine our marketing strategies.
Sharing Your Information
We do not sell your personal information. However, we may share it with third parties to facilitate service delivery, enhance operational efficiency, or comply with legal obligations. This may include legal processes, law enforcement requests, fraud prevention, network security, or corporate transactions.
Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless extended retention is required or permitted by law.
Third-Party Involvement
Your information may be processed or stored by third parties, and our services may link to external sites or applications not owned or managed by us. We engage third-party services such as Google Drive, WordPress and PayPal, Stripe and Payfast for payment processing, necessitating information sharing. These third parties operate under their own privacy policies, which are distinct from ours.
Your Rights
You have the right to access, amend, or delete your personal information. To exercise these rights, please contact us at info@noheyewear.com. We will promptly address your requests in accordance with applicable legal requirements.
South African Privacy Act
This notice aligns with the Protection of Personal Information Act of 2020 (“POPI”), defining personal information and excluding specific categories like health information or data covered by sector-specific privacy laws.
Notice at Collection
We collect personal information to facilitate transactions, provide customer service, enhance service quality, and for marketing purposes.
NOH Eyewear refers to NOH EYEWEAR PTY, the entity responsible for providing our services. In this policy, “you” or “your” refers to individuals who use or interact with our services.
Information Collection
We collect, receive, and maintain the following categories of personal information:
- Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or similar identifiers.
- Personal information categories listed in the South African POPI Act: Names, signatures, identification numbers, health, demographic, contact details, gender & sexuality, biometrics education, employment, financial information, religion.
- Protected classification characteristics under South African POPI Act: Names, signatures, identification numbers, health, demographic, contact details, gender & sexuality, biometrics education, employment, financial information, religion.
- Internet or other similar network activity: Browsing history, search history, information regarding interactions with a website, application, or advertisement.
- Geolocation data: Physical location or movements.
- Inferences drawn from other personal information: Profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We collect this information directly from you, automatically as you navigate our services, and from third parties that interact with us.
Use of Information
We may use the information for the following business purposes:
- Facilitating transactions and providing requested services.
- Tracking order information and improving service delivery.
- Operating and improving our services, including understanding user behavior and preferences.
- Ensuring network and service security.
- Complying with legal obligations and enforcing our policies.
Disclosure of Information
We disclose personal information for business purposes to:
- Affiliates and service providers.
- Third parties as required by law or in connection with corporate transactions.
We do not sell personal information.
Your Rights
You have the right to request access to, deletion of, and information about our collection and use of your personal information. You may also opt-out of the sale of your personal information.
Exercising Your Rights
To exercise your rights, please submit a verifiable consumer request to us using the contact information provided in our Privacy Policy.
Non-Discrimination
We do not discriminate against you for exercising any of your rights under the Protection of Personal information Act.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
NOH EYEWEAR PTY Attn: Legal Privacy: Email: privacy@noheyewear.com